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How to Choose a Good Business Telephone System An amazing fact to state is that a great phone system is integral to any business because apart from making the business accessible to clients it also offers various features that make the job easier. A great thing with having a company phone system instead of allowing staff to use their own phones protects the company’s image, enables better communication between various departments and enables the person to integrate the system with other customer management softwares. There are very many companies offering phone services and choosing a good company can be a difficult task but with the help of some pointers shown below this process can be made easier. It is good to note that the first decision to make is to choose between a landline and a VoIP. A landline is the regular phone system that many people are aware of. A landline is the regular phone system that many people are aware of. Despite being traditional these phone systems are known for their reliability and giving clear sound quality but they are quite expensive to install and do not offer a lot of features unlike VoIP phones. VoIP (Voice over Internet Protocol) phones is a new technology that has advanced over the years and has been able to offer the reliability and quality that the traditional phones used to offer. The phone system is also cheaper and gives more features for companies thus is preferred by most companies. It is good to state that the system also works with computers and even integrates with other software but the clarity of calls made depends on the bandwidth thus the client needs to choose a great bandwidth before settling for this kind of phone system.
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If the client opts for a VoIP system then they have to decide whether they will want to host the system at the business premises or have it hosted in the cloud. If they choose to host the system on premise then they have to install the needed equipment and train their technical team on how to manage it. The merit with hosting it on premise is that the business had total control over the system thus they are able to protect their data and it is recommended to host on premise if the company really values security.
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Most companies are okay with phone systems based in the cloud where the phone system provider caters for all the hosting needs on their site then rents a section of bandwidth to the client. It is good to note that these phone systems have a plug-and-play setup mode and the phone system provider is the one that handles all the issues to do with upgrades and repairs. It is good to state that the provider also offers various data centers so that in case one goes up the other will immediately pick up, such that the business owner does not loose connectivity.